Important information regarding tickets

Important information regarding tickets

When you purchase tickets you will need to create an account with Ticket Sellers (if you have not already done so, like creating a Waitrose/Amazon on line account) where you can login and see all your tickets from across all the festivals you have bought with The Ticket Sellers which is useful and having all your details to hand they can deal with all the queries quickly and efficiently

Ticket Delivery Schedule - These are bar coded tickets and will be sent to the email address used when booking (If you change your email you need to let them know).
The tickets can be scanned from your chosen device or old school printed tickets.


You can check the status of your order, view tickets or change your personal details by logging in to your account here  https://www.theticketsellers.co.uk/your_account

Please note The Ticket Sellers barcode release date is: 18/06/2025 and Customers will receive their barcodes via email within 24hrs from this date. 

Nick does not have access to your account so please contact The Ticket Sellers  with any enquiries info@ticketsellers.co.uk  Or call them on 0121 472 6688 Monday - Thursday 9-6, Friday 9-5, Saturday 10-1

Unfortunately we cannot offer refunds, exchanges, returns or rollovers etc.
If you follow the LINK to our ticket info and refund policy page you will find that you can purchase insurance through XCOVER

A booking protection insurance can be purchased from XCOVER during your transaction.

Please check XCOVER Insurance Policy for terms and conditions on the following link before purchase:

XCOVER Booking Protection

Disabled tickets:

 If you wish to apply for a carer or camping ticket please buy your ticket in the normal way then contact The Ticket Sellers with your ticket order and proof of PIP/DLA and if you qualify they will attached your ticket to your account. This will give you access to the disabled camping or parking if not staying.

 (Please note the disabled camping and parking passes are for festival goers with permanent disabilities, so we are sorry broken legs, recent injuries or pregnant women do not qualify)

If you are a Blue Badge holder or higher, you will qualify for disabled parking and will need to send proof to The Ticket Sellers as above.

For anyone that is coming for the first time the very furthest you would walk is around 650 metres if you were in the furthest part of the furthest camping field, An average would be less than 300 metres.

For full disabled information click here: